Social media & Society (1/20)

Social Media + Society is a peer-reviewed, open access journal that focuses on advancing the understanding of social media and its impact on societies past, present and future. This is a great resource to understand how social media has been used in the past and how it can be used going forward. It has some great call-outs on the use of social media by the public which can be utilized by a business to improve its customer’s engagement.

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